Reviews

We love Carters and have been using them for years!
We have a cat and have needs to clean up after him from time to time.
The job Carters did to get rid of odors was fantastic! I’m so grateful for the extra services they provide. No more smell!

Excellent service, they were able to get all the pet stains out of my carpet and make it look brand new again! Thank you Carters!!

Beautiful job...carpet stretched in hallway
Most polite!

Professional technicians, very courteous. Outstanding work! Couldn't be happier!

I’ve used this company for years - excellent service, technicians always do a great job.

Carters did a great job of cleaning our carpets. Jose was very professional! We will definitely use them again.

I’ve tried many other carpets cleaners in the area and Carter’s is by far the best. They are very professional, detailed and friendly. I highly recommend Carter’s!

I had my tile and grout cleaned by Carters Carpet. They turned out great and my grout is no longer black with grime. This is the second time I have had them clean my tile and I will definitely call them again in the future. The technicians are great to work with. They are friendly and know what they are doing.

Our carpets look brand new again. Very polite, experienced crew. A little more expensive but the results are worth it.

I reached out to them after my usual dry cleaner mentioned they weren’t comfortable attempting to remove an oil stain from my hand-dyed linen couch slipcover. Although it had been about a month since the incident, their team responded promptly, arrived on time, and resolved the issue in just 30 minutes. The slipcover now looks as good as new. I will definitely use their services in the future!

Second time using this company, what a gem they are! Show up exactly when promised, do a great job for a reasonable price. Jose Jr and Hector did the work today, they couldn't have been nicer and did a stellar job. So glad to have found this company!

EDIT: used them for a 3rd time in March 2026, Austin and his service was just as great as the other times used. Really great company, responsive, excellent cleaning, right on time, couldn't ask for anything else!

I can’t say enough good things about the way Jose cleaned my carpet. I didn’t even have to tell him what and where to clean some spots. He just did and cleaned the spots. I will give him 10 stars if I could!! And great price too!!!

I always use this company!!! They always do a great job!!!and Austin is GREAT !!!!

very professional and courteous, also prompt

I have been doing business with Carter’s Carpet Restoration for over 20 years and continue to be impressed by their excellent customer service and professionalism. Austin has been my technician for the last 5 or 6 years and there just aren’t enough positive things to say about this guy—dedicated, professional, hard working and respectful of me and my belongings. This last time he was assisted by Sergio and he’s learning from the best! Thank you to the amazing team at Carter’s! You guys do an outstanding job!

It's rare that I give a review for no transaction taken but I need too because Carter’s Carpet especially Dean is such a great guy. Very responsive and helpful even for a job that's just 6inchx6inch carpet repair. Thanks.

The team at Carters came highly recommended by our neighbors, who had wonderful experiences with them—and now we completely understand why. We couldn’t be happier with the service we received. They were professional, kind, and incredibly thorough from start to finish.
We had a stubborn coffee stain on our light-colored upholstery that we thought might never come out, but they handled it with great care and expertise. The results exceeded our expectations.
We highly recommend their team to anyone looking for exceptional service!

Professional & friendly staff; I was very satisfied with their work & services. Definitely use them again!

Mark

quick service, excelent job

Carter's got my rugs cleaner than anyone else has and they came so quickly! Great experience!

Austin restretched and cleaned our carpet. He removed a few stains we didn't think would come out. He was on time and very professional!. We will certainly use Carter's again!

Awesome work. They got me in same day after another local company cancelled on me twice. They did a really great job. Carpet looks way better than it did. Thanks.

We always have a great experience with Carter’s carpet cleaners. This time we used them for tile and grout cleaning. Came out amazing! I will definitely use them again in the future.

The young men who cleaned 4 rugs did an excellent job. They were thorough, efficient, friendly, and polite. We have used this service in the past and have always been completely satisfied. I highly recommend Carter's Carpet Restoration.