El Dorado Hills Best Carpet Cleaner

While this may be an old family photo, it’s a nice reminder of what motivates Dean and Karen Carter.  Family and community are at the heart of their business. 

Dean started the business in 1992, long before he met Karen.  He began in the Pollock Pines area, cleaning carpet during the day and returning customer calls in the evening.   He worked hard and the carpet cleaning business grew.  He focused on quality carpet cleaning and expanded the service area to include El Dorado Hills and Folsom.  Over time, he hired a few employees and began spending more time in the office. 

Dean attributes the growth of the business to his steadfast focus on quality.  Quality carpet cleaning and educated technicians who provide exceptional customer service.  The team at Carter’s is relatively small, just 8 employees, but they are considered family.  Master Technician, Edgar, has been with the company for over 16 years.  That speaks to the kind of carpet cleaners that Carter’s attracts and the kind of place it is to work.  

Dean met Karen in the early 2000’s and the rest is history, as they say.  This couple work together daily and they are the voices you’ll hear over the phone when you call to schedule your carpet cleaning.  They continue to focus on quality, constantly improving the cleaning process.  When it comes to employees, Dean won’t hire anyone he wouldn’t send into his own home.  Again, it goes back to quality cleaning and quality technicians.

The Carter’s feel very blessed to be a part of this special community!  They are grateful to the community for continuing to select Carter’s as the best carpet cleaning company around.  Dean and Karen are beyond proud of the team that chooses to come to work with them everyday.   Family and community are truly what makes Carter’s Carpet Restoration so very special!