Our Services

Looking for the best carpet cleaning in El Dorado Hills? For over 30 years, Carter's Carpet Restoration has been the trusted, family-owned company delivering exceptional residential and commercial carpet cleaning.

We offer the deepest cleaning available: our signature Dry Steam Carpet Cleaning. This unique cleaning is technically a Hot Water Extraction, most commonly referred to as a Steam Cleaning. The team at Carter's has perfected the cleaning and are proud to offer the deepest cleaning on the market with the fastest dry time available. Carter's is guaranteed to restore your carpet to the best condition possible.

Why Choose Carter's Carpet Cleaning?

  • Locally Owned & Family Operated – Serving El Dorado Hills for over 30 years.
  • Fast-Drying, Eco-Friendly Results – Safe for children and pets.
  • Industry-Leading Truck-Mounted Systems – Hotter steam, stronger suction, and deeper cleaning.
  • Background-Screened Technicians – Friendly, professional service every time.

Dry-Steam Carpet Cleaning: Carter's Signature Process

Our Dry-Steam Carpet Cleaning is a specialized process developed by Dean Carter to provide superior cleaning with dramatically faster dry times compared to standard methods.

Here's how our Dry-Steam process works:

  1. Pre-Treatment with a Green Cleaning Agent – Safe, eco-friendly solution loosens soil and prepares fibers for deep cleaning.
  2. Machine Agitation – Helps break up soil deposits and evenly distribute the cleaning agent.
  3. Truck-Mounted Steam Cleaning & Powerful Extraction – Hot steam penetrates deep to sanitize, while intense suction removes dirt, dander, and moisture.
  4. Industrial Air Movers – Force airflow deep into fibers, drastically reducing dry times.
  5. Hand Grooming – A carpet rake finishes the job, leaving fibers fluffed, uniform, and beautiful.

The result? Carpets that are cleaner, fresher, and dry in record time — perfect for busy households and businesses.

Hot Water Extraction: The Carpet Manufacturer-Recommended Cleaning Method

Commonly referred to as Steam Cleaning, a Hot Water Extraction carpet cleaning is the number one method recommended by most carpet manufacturers to maintain your carpet's warranty. Having your carpet cleaned every year or so has been shown to greatly extend the life of the carpet.

This deep-cleaning method involves:

  • Pre-treating the carpet with a soap free cleaning agent, then machine agitating the cleaning agent into the carpet fiber. This cleaning agent will help loosen dust, dander and soil deposits.
  • A high-pressure steam wand is used to continue the cleaning process and extract dirt, allergens, and bacteria from the carpet fibers.
  • Once the moisture, cleaning agent and soils have all been extracted into the truck-mounted system, large air movers are used to speed dry your carpet.

While dry times vary, Carter's advanced equipment delivers superior suction and reduced moisture, so your carpets dry faster than with typical steam cleaning companies.

Residential & Commercial Carpet Cleaning

Whether you're a homeowner or a business owner, Carter's delivers the same high level of service:

  • Residential Carpet Cleaning – Refresh your home, extend carpet life, and create a healthier living space.
  • Commercial Carpet Cleaning – Keep your workplace clean and professional. Pricing is based on inspection, size, and soil level—not just square footage.
Carter's Carpet Restoration El Dorado Hills
Based on 272 reviews
See all reviews
review us on
Holly Vinatieri
Both gentlemen were professional and educational. Thank you for a wonderful experience
D Zakskorn
Definitely deserves Five stars! Prompt, knowledgeable, considerate, excellent work; they did a great job.
Jacques Cromier
Work was done in a very professional manner. Highly recommend Carters
Win “Jube” Harris
Friendly, professional, and thorough. I was scheduled right away; they were on time and completed the job. My carpet was very clean. I've used them in the past and would recommend this company.
Katie Volpe
We had a minor job but needed attention to detail. We also were hoping for a quick repair. Carters was locally operated, replied very quickly, had great communication, and did the service quickly. The carpet patch looks great. Exceeded expectations and a value. Thank you.
Steve Hutchings
Great job on both our carpets and kitchen floor tile. I have not seen the grout so clean in years! Glad to have it sealed so it will stay that way. Our technician was great. Efficient, polite, got the job done, and paid attention to details. Will use this service again.
Jan Evgenikos
Excellent work! I cleaned my couch and recliner at least five times with the number one cleaner on the market. By the way, the smell of that cleaner was about as bad as the kitty urine odor. Anyway, I couldn't get the smell out. I finally used a steam cleaner, but still couldn't get the odor out. Carter's Carpet Cleaner was successful in removing the kitty urine odor leaving a very pleasant, refreshing smell. Also, the two employees were excellent, highly experienced, kind and respectful.
charles hummer
Excellent and courteous!
Antonio Monterrubio
So if you happen to notice that your 9 x 12 white wool carpet doesn't like it should and you wondering why did I spent so much cheddar on it? Well let me tell that Carters Carpet brought that joy back after they finished cleaning and the results were perfect, like new !!
Protect your investment and let Carter's Carpet help you maintain that look. Second time I request their services, 1st time was to refresh my white linen couch, and yes awesome job, so let's just say I no longer worry that much about being careful around these two items for I know Carter's Carpet knowledge and equipment is current, as well as their technicians. Overall I'm well pleased with their service.

Give them a try, it's rare to find customer service like this!
Bryan King
They did a great job of cleaning my stone flooring and shower. The grout looks it did when first installed
William Thompson
When I called the company, I could tell it was one of the owners who answered the phone. Their business was very important to them as was getting my business. At first the prices seemed a little bit more, but the other company’s nickel and dime you. The technician was nicely groomed, kind, confident, professional and was so easy to work with. The other companies I called locally really could’ve cared less that I was on the phone. I definitely recommend this company
rosemary ralston
I have used Carter's for over 10 yrs. They are fantastic. This yr was harder because of a new puppy in my household. Austin did an amazing job restoring my cream colored Berber carpet. They are the best.
Cynthia Forsberg
The staff was very professional and thorough. Our carpets look great.
Sharon O'Neal
I use these guys every year in the spring and fall. They always deliver great service and happy customer service. I highly recommend them.
Robert Kilburg
First and foremost, got everything clean - all carpets and cloth dining room chairs. Second, total pros - conscientious, meticulous, and courteous. This is our fourth time using Carter's, and we will continue to do so.
Julie Parsons
Austin was professional, thorough and very friendly. He did an excellent job and I will definitely use Carter's Carpet again. Thank you!
Stan W
Carter's did a great job re-stretching our carpet. After several years we ended up with a pretty good ripple in our master bedroom carpet. Carter's technicians came out and were able to work around our heavy bedroom furniture without moving the bed. The carpet looks great, very happy.
Cleatta Simpson
I've used Carter's Carpet for a number of years. They never disappoint!
Dianne Curtis
Great service - timely and professional. We needed a tack strip replaced and the carpet stretched to be re-attached. Handled super well and easy to schedule with. Highly recommend!
Rod Conklin
Workers did a nice job and the rugs look great.
Kerry Huxley
Austin from Carters Carpet Restoration did a fantastic job on my very large sectional couch. It looks brand new! He also cleaned the carpet in my master bedroom and that also was a job well done. The Carters team is very professional. From the owner Dean, to his wife Karen and their technician Austin. Highly recommend!!
Kerry
EDH
Ella Redmond
I had an amazing experience with Carters! From start to finish, they were professional, efficient, and thorough. They cleaned both my carpets and couch, and the results were night + day. Everything looks so much better! What really stood out to me was their transparency. They clearly explained what to expect, the time frame, and the outcome — and they delivered exactly as promised. The guy (Austin I believe) was quick but didn’t cut corners, ensuring every inch was spotless. I highly recommend this company if you’re looking for top-notch service and exceptional results. Definitely a 5-star experience! They also offer a First Responder discount which is always appreciated!
Brent Irick
We've used Carter's Carpet Restoration multiple times since moving into our home, and they never disappoint! Scheduling an appointment is always a breeze, and the crews consistently show up on time. They treat our carpets with the utmost care, as if they were their own. Their prices have always been reasonable and fair. I can't recommend this company enough - they always deliver exceptional service!
Mike Carroll
Carter's is the best Carpet Cleaning service we have ever had. We have been doing business with them for several years now and they always do a great job. They are reasonably priced and we keep calling them back time and again. I definitely recommend these folks.

Restore the Beauty of Your Floors and Furniture

Trust Carter's Carpet Restoration for expert cleaning and restoration services in El Dorado Hills, Placerville, and surrounding areas. Whether you need carpet, tile, stone, wood, or upholstery care, our professional team delivers results you can count on.