Looking for the best carpet cleaning in El Dorado Hills? For over 30 years, Carter’s Carpet Restoration has been the trusted, family-owned company delivering exceptional residential and commercial carpet cleaning.

We offer the deepest cleaning available: our signature Dry Steam Carpet Cleaning. This unique cleaning is technically a Hot Water Extraction, most commonly referred to as a Steam Cleaning. The team at Carter’s has perfected the cleaning and are proud to offer the deepest cleaning on the market with the fastest dry time available. Carter’s is guaranteed to restore your carpet to the best condition possible.

Why Choose Carter’s Carpet Cleaning?

  • Locally Owned & Family Operated – Serving El Dorado Hills for over 30 years.
  • Fast-Drying, Eco-Friendly Results – Safe for children and pets.
  • Industry-Leading Truck-Mounted Systems – Hotter steam, stronger suction, and deeper cleaning.
  • Background-Screened Technicians – Friendly, professional service every time.

Dry-Steam Carpet Cleaning: Carter’s Signature Process

Our Dry-Steam Carpet Cleaning is a specialized process developed by Dean Carter to provide superior cleaning with dramatically faster dry times compared to standard methods.

Here’s how our Dry-Steam process works:

  1. Pre-Treatment with a Green Cleaning Agent – Safe, eco-friendly solution loosens soil and prepares fibers for deep cleaning.
  2. Machine Agitation – Helps break up soil deposits and evenly distribute the cleaning agent.
  3. Truck-Mounted Steam Cleaning & Powerful Extraction – Hot steam penetrates deep to sanitize, while intense suction removes dirt, dander, and moisture.
  4. Industrial Air Movers – Force airflow deep into fibers, drastically reducing dry times.
  5. Hand Grooming – A carpet rake finishes the job, leaving fibers fluffed, uniform, and beautiful.

The result? Carpets that are cleaner, fresher, and dry in record time — perfect for busy households and businesses.

Hot Water Extraction: The Carpet Manufacturer-Recommended Cleaning Method

Commonly referred to as Steam Cleaning, a Hot Water Extraction carpet cleaning is the number one method recommended by most carpet manufacturers to maintain your carpet’s warranty. Having your carpet cleaned every year or so has been shown to greatly extend the life of the carpet.

This deep-cleaning method involves:

  • Pre-treating the carpet with a soap free cleaning agent, then machine agitating the cleaning agent into the carpet fiber. This cleaning agent will help loosen dust, dander and soil deposits.
  • A high-pressure steam wand is used to continue the cleaning process and extract dirt, allergens, and bacteria from the carpet fibers.
  • Once the moisture, cleaning agent and soils have all been extracted into the truck-mounted system, large air movers are used to speed dry your carpet.

While dry times vary, Carter’s advanced equipment delivers superior suction and reduced moisture, so your carpets dry faster than with typical steam cleaning companies.

Residential & Commercial Carpet Cleaning

Whether you’re a homeowner or a business owner, Carter’s delivers the same high level of service:

  • Residential Carpet Cleaning – Refresh your home, extend carpet life, and create a healthier living space.
  • Commercial Carpet Cleaning – Keep your workplace clean and professional. Pricing is based on inspection, size, and soil level—not just square footage.

Carpet Cleaning FAQs

Keeping your carpets clean does more than improve appearance. It protects your investment, improves air quality, and creates a healthier home environment.

Here are the most common questions people ask about professional carpet cleaning:

1. Is professional carpet cleaning worth it?

Yes, professional carpet cleaning is worth it because it removes deep dirt, allergens, and bacteria that household vacuums and rental machines cannot reach.

Regular professional cleaning extends carpet life, restores color, eliminates odors, and improves indoor air quality, which makes it a smart and cost-effective service for homeowners.

2. How often should I have my carpets professionally cleaned?

Most carpet manufacturers recommend having your carpets professionally cleaned every 12 to 18 months.

Homes with kids, pets, or heavy traffic should schedule cleaning every 6 to 9 months. Routine cleaning keeps carpets fresh, prevents matting, and helps maintain warranty coverage.

3. What is the difference between professional carpet cleaning and doing it yourself?

The difference between professional carpet cleaning and DIY cleaning is the depth and consistency of the results.

Professionals use truck-mounted systems that provide stronger suction and higher heat, which remove more soil and water. DIY machines often leave detergent residue that attracts new dirt.

4. What method do professionals use to clean carpets?

At Carter’s Carpet Restoration, our professional carpet cleaners use hot water extraction, often called steam cleaning.

This process injects hot water and a cleaning solution deep into the fibers, loosens dirt, and extracts it with high-powered suction. For delicate materials, cleaners may use low-moisture or dry methods.

5. How long does professional carpet cleaning take?

Professional carpet cleaning usually takes one to two hours depending on home size and soil level.

Larger homes or heavily used areas can take longer. Carpets normally dry in six to eight hours depending on airflow and humidity.

6. Can professional carpet cleaning remove pet stains and odors?

Yes, professional carpet cleaning can remove most pet stains and odors with enzyme-based treatments that break down organic material.

These treatments target bacteria and odor sources within the fibers and padding. When contamination reaches the subfloor, additional odor-control services may be required.

7. Does professional carpet cleaning remove allergens such as dust or pet dander?

Yes, professional carpet cleaning removes allergens like dust mites, pet dander, and pollen that collect deep in carpet fibers.

The hot water extraction process flushes out these irritants and improves indoor air quality, which helps reduce allergy symptoms.

8. Will professional carpet cleaning damage my carpet?

No, professional carpet cleaning will not damage your carpet when performed by certified technicians.

Modern methods use the correct temperature, water pressure, and cleaning agents for each carpet type to prevent shrinkage, discoloration, or fiber damage.

9. What should I do before the carpet cleaners arrive?

Before professional carpet cleaning, you should vacuum your carpets, move small or fragile items, and secure pets in another area.

Technicians can handle larger furniture and pre-treat stains during the visit. A little preparation ensures faster and more efficient cleaning.

10. How long before I can walk on my carpet after cleaning?

You can walk on your carpet immediately after professional cleaning if you wear clean socks or indoor shoes.

Avoid heavy foot traffic until it is fully dry, which typically takes six to eight hours but can take up to 24 hours. Open windows or run fans to speed up drying.

11. Can professional carpet cleaning help with mold or mildew?

Yes, professional carpet cleaning can help remove mild surface mold and mildew by eliminating moisture and contaminants.

If mold has spread into the padding or subfloor, specialized remediation may be necessary to resolve the problem completely.

12. How can I keep my carpets cleaner for longer after professional cleaning?

To keep your carpets cleaner for longer after professional cleaning, vacuum weekly, use entry mats, and remove shoes indoors.

Treat spills immediately and schedule regular professional maintenance to prevent buildup and preserve color and texture.

13. What happens if stains come back after cleaning?

If stains return after professional cleaning, they are usually caused by deep residue that rises to the surface while drying.

We offer a free follow-up visit to re-treat any spots that reappear.

14. Are professional carpet cleaning products safe for pets and children?

Yes, professional carpet cleaning products are safe for pets and children when applied correctly.

Most technicians use biodegradable and non-toxic solutions that rinse clean without leaving harmful residue. If you have allergies or sensitivities, let your cleaner know before the service.

15. What are the main benefits of regular professional carpet cleaning?

The main benefits of professional carpet cleaning are longer carpet life, better air quality, and a cleaner, healthier home.

Routine cleaning removes stains and allergens, restores texture and color, and helps your flooring look its best year-round.

16. How much does professional carpet cleaning cost?

Carter’s Carpet Restoration charges a flat rate per square foot for carpet cleaning instead of by the number of rooms cleaned.

This means you only pay for the exact area that is cleaned, not the entire room. For example, if heavy furniture stays in place, the technician measures around it so you are charged only for the exposed carpet. This pricing method ensures fairness and accuracy for every customer.

Carter’s has always been a reliable business over our many years of having them clean our carpets.

The technician, Jose, was polite and on time. He took time to first check over everything for special cleaning needs and was efficient finishing in time for us to leave for another appointment as requested.

Joanie Jackson
The young man who cleaned our carpets was very friendly & did a great job. There were a few spots we weren’t sure would come out. But he got them out.
Another great service experience from Carter's Carpet. We have used Carter's several times over the 17 years of owning our home - sometimes due to a dire pet-initiated emergency and others for upkeep on our carpet to get as many years out of it as we can. Our recent service was for some pet stains and odors and to brighten up the stairway. The scheduling was easy. The day of service went smoothly with a prompt and well-mannered technician and the end result was what we expected. We appreciate being able to support a family-owned local company that does a great job.
Carpets look great. Jose was very professional and did a great job. Will use Carters again.
Carter’s Carpet Cleaning did an amazing job for us! They cleaned our rugs, upholstery, and carpet, and managed to get out every stain. Best of all, there was no weird smell left behind—everything looked and felt fresh. The technician arrived right on time, was very thorough, and clearly cared about doing the job right. Their pricing is fair, and the quality of work far exceeded my expectations. I will definitely be using them again for their other services. Highly recommend!
I had an excellent experience with Carter’s Carpet Restoration. They arrived on time and were professional and pleasant. They removed stains that I thought would not come clean. My carpet looks brand new. I will highly recommend them.
Both gentlemen were professional and educational. Thank you for a wonderful experience
Definitely deserves Five stars! Prompt, knowledgeable, considerate, excellent work; they did a great job.
Work was done in a very professional manner. Highly recommend Carters
Friendly, professional, and thorough. I was scheduled right away; they were on time and completed the job. My carpet was very clean. I've used them in the past and would recommend this company.
We had a minor job but needed attention to detail. We also were hoping for a quick repair. Carters was locally operated, replied very quickly, had great communication, and did the service quickly. The carpet patch looks great. Exceeded expectations and a value. Thank you.
Great job on both our carpets and kitchen floor tile. I have not seen the grout so clean in years! Glad to have it sealed so it will stay that way. Our technician was great. Efficient, polite, got the job done, and paid attention to details. Will use this service again.
Excellent work! I cleaned my couch and recliner at least five times with the number one cleaner on the market. By the way, the smell of that cleaner was about as bad as the kitty urine odor. Anyway, I couldn't get the smell out. I finally used a steam cleaner, but still couldn't get the odor out. Carter's Carpet Cleaner was successful in removing the kitty urine odor leaving a very pleasant, refreshing smell. Also, the two employees were excellent, highly experienced, kind and respectful.
Excellent and courteous!
So if you happen to notice that your 9 x 12 white wool carpet doesn't like it should and you wondering why did I spent so much cheddar on it? Well let me tell that Carters Carpet brought that joy back after they finished cleaning and the results were perfect, like new !!
Protect your investment and let Carter's Carpet help you maintain that look. Second time I request their services, 1st time was to refresh my white linen couch, and yes awesome job, so let's just say I no longer worry that much about being careful around these two items for I know Carter's Carpet knowledge and equipment is current, as well as their technicians. Overall I'm well pleased with their service.

Give them a try, it's rare to find customer service like this!
They did a great job of cleaning my stone flooring and shower. The grout looks it did when first installed
When I called the company, I could tell it was one of the owners who answered the phone. Their business was very important to them as was getting my business. At first the prices seemed a little bit more, but the other company’s nickel and dime you. The technician was nicely groomed, kind, confident, professional and was so easy to work with. The other companies I called locally really could’ve cared less that I was on the phone. I definitely recommend this company
I have used Carter's for over 10 yrs. They are fantastic. This yr was harder because of a new puppy in my household. Austin did an amazing job restoring my cream colored Berber carpet. They are the best.
The staff was very professional and thorough. Our carpets look great.
I use these guys every year in the spring and fall. They always deliver great service and happy customer service. I highly recommend them.
First and foremost, got everything clean - all carpets and cloth dining room chairs. Second, total pros - conscientious, meticulous, and courteous. This is our fourth time using Carter's, and we will continue to do so.
Austin was professional, thorough and very friendly. He did an excellent job and I will definitely use Carter's Carpet again. Thank you!
Carter's did a great job re-stretching our carpet. After several years we ended up with a pretty good ripple in our master bedroom carpet. Carter's technicians came out and were able to work around our heavy bedroom furniture without moving the bed. The carpet looks great, very happy.
I've used Carter's Carpet for a number of years. They never disappoint!

Restore the Beauty of Your Floors and Furniture

Trust Carter’s Carpet Restoration for expert cleaning and restoration services in El Dorado Hills, Placerville, and surrounding areas. Whether you need carpet, tile, stone, wood, or upholstery care, our professional team delivers results you can count on.